/*# sourceMappingURL=data:application/json;charset=utf8;base64,eyJ2ZXJzaW9uIjozLCJmaWxlIjoiY3VzdG9tLmNzcyIsInNvdXJjZXMiOlsiY3VzdG9tLnNjc3MiXSwibmFtZXMiOltdLCJtYXBwaW5ncyI6IiJ9 */
nav.navbar.navbar-expand-lg.navbar-light.o_colored_level.o_cc.shadow-sm {
    background: white;
}

nav.navbar.navbar-expand-lg.main-navbar {
    background: white !important;
    top: 70px !important;
}

.usl_service_ticket_home_id .table-responsive a {
    color: black;
    text-decoration: none;

    :hover {
        color: red !important;
        text-decoration: none;
    }
}

.bg-gradient {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
}

.form-control, .form-select {
    border-radius: 8px;
    border: 2px solid #e0e6ed;
    transition: all 0.3s ease;
}

.form-control:focus, .form-select:focus {
    border-color: #667eea;
    box-shadow: 0 0 0 0.2rem rgba(102, 126, 234, 0.25);
}

body {
    background: linear-gradient(135deg, #f5f7fa 0%, #c3cfe2 100%);
    min-height: 100vh;
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
}

.body3 {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    background: #f5f7fa;
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 20px;
}

.card {
    transition: transform 0.2s ease-in-out;
    border: none;
}

.btn-success {
    border-radius: 8px;
    background: linear-gradient(135deg, #a2fb76 0%, #38f600 100%);
    border: none;
    transition: all 0.3s ease;
    height: 40px;
    line-height: 45px;
}

.container3 {
    background: white;
    border-radius: 20px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.15);
    overflow: hidden;
    max-width: 1000px;
    width: 100%;
    display: flex;
    min-height: 600px;
    animation: slideIn 0.4s ease;
}

/* Left Side - Image */
.left-side {
    flex: 0 0 45%;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    padding: 60px 40px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    position: relative;
    overflow: hidden;
}

.left-side::before {
    content: '';
    position: absolute;
    width: 500px;
    height: 500px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 50%;
    top: -250px;
    right: -250px;
}

.left-side::after {
    content: '';
    position: absolute;
    width: 300px;
    height: 300px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 50%;
    bottom: -150px;
    left: -150px;
}

.illustration {
    position: relative;
    z-index: 2;
    text-align: center;
}

.illustration-icon {
    width: 200px;
    height: 200px;
    background: rgba(255, 255, 255, 0.15);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 30px;
    backdrop-filter: blur(10px);
    border: 3px solid rgba(255, 255, 255, 0.3);
    animation: float 3s ease-in-out infinite;
}

@keyframes float {
    0%, 100% {
        transform: translateY(0);
    }
    50% {
        transform: translateY(-10px);
    }
}

.illustration-icon i {
    font-size: 80px;
    color: white;
}

.illustration-text {
    color: white;
    position: relative;
    z-index: 2;
}

.illustration-text h2 {
    font-size: 32px;
    margin-bottom: 15px;
    font-weight: 700;
}

.illustration-text p {
    font-size: 16px;
    opacity: 0.9;
    line-height: 1.6;
    max-width: 300px;
    margin: 0 auto;
}

/* Right Side - Form */
.right-side {
    flex: 0 0 55%;
    padding: 60px 50px;
    display: flex;
    flex-direction: column;
    justify-content: center;
    position: relative;
}

.back-link {
    position: absolute;
    top: 30px;
    left: 50px;
    display: inline-flex;
    align-items: center;
    color: #714B67;
    text-decoration: none;
    font-size: 14px;
    font-weight: 500;
    transition: all 0.3s;
}

.back-link:hover {
    text-decoration: underline;
    transform: translateX(-3px);
}

.back-link i {
    margin-right: 6px;
}

.form-header {
    margin-bottom: 35px;
}

.logo-icon {
    width: 50px;
    height: 50px;
    background: linear-gradient(135deg, #714B67 0%, #8e5a7f 100%);
    border-radius: 12px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    color: white;
    font-size: 24px;
    font-weight: bold;
    margin-bottom: 20px;
}

.btn-primary {
    border-radius: 8px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    border: none;
    transition: all 0.3s ease;
    height: 40px;
    line-height: 45px;
}

input::placeholder {
    font-size: 14px; /* change the font size */
    color: #999999; /* optional: change placeholder color */
}

h2 {
    text-align: center;
    color: #333;
    margin-bottom: 10px;
    font-size: 28px;
}

.subtitle {
    text-align: center;
    color: #999;
    margin-bottom: 30px;
    font-size: 14px;
}

.form-group {
    margin-bottom: 20px;
}

label {
    display: block;
    margin-bottom: 8px;
    color: #555;
    font-weight: 500;
    font-size: 15px;
}

input[type="text"],
input[type="email"],
input[type="password"] {
    width: 100%;
    padding: 12px 16px;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    font-size: 15px;
    transition: all 0.3s;
    outline: none;
}

input[type="phone"] {
    padding: 12px 16px;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    font-size: 15px;
    transition: all 0.3s;
    outline: none;
}

input[type="text"]:focus,
input[type="email"]:focus,
input[type="phone"]:focus,
input[type="password"]:focus {
    border-color: #714B67;
    box-shadow: 0 0 0 3px rgba(113, 75, 103, 0.1);
}

.checkbox-group {
    display: flex;
    align-items: center;
    margin-bottom: 20px;
}

input[type="checkbox"] {
    width: 18px;
    height: 18px;
    margin-right: 10px;
    cursor: pointer;
    accent-color: #714B67;
}

.checkbox-group label {
    margin: 0;
    cursor: pointer;
    font-weight: 400;
    font-size: 14px;
}

.checkbox-group a {
    color: #714B67;
    text-decoration: none;
}

.checkbox-group a:hover {
    text-decoration: underline;
}

.btn {
    width: 100%;
    padding: 14px;
    background: linear-gradient(135deg, #714B67 0%, #8e5a7f 100%);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s;
    box-shadow: 0 4px 15px rgba(113, 75, 103, 0.3);
}

.btn2 {
    padding: 14px;
    background: linear-gradient(135deg, #714B67 0%, #8e5a7f 100%);
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s;
    box-shadow: 0 4px 15px rgba(113, 75, 103, 0.3);
}

.btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(113, 75, 103, 0.4);
}

.btn:active {
    transform: translateY(0);
}

.link-group {
    text-align: center;
    margin-top: 20px;
    font-size: 14px;
    color: #666;
}

.link-group a {
    color: #714B67;
    text-decoration: none;
    font-weight: 600;
}

.link-group a:hover {
    text-decoration: underline;
}

.forgot-password {
    text-align: right;
    margin-top: -10px;
    margin-bottom: 20px;
}

.forgot-password a {
    color: #714B67;
    text-decoration: none;
    font-size: 14px;
}

.forgot-password a:hover {
    text-decoration: underline;
}

.divider {
    display: flex;
    align-items: center;
    margin: 25px 0;
    color: #999;
    font-size: 14px;
}

.divider::before,
.divider::after {
    content: '';
    flex: 1;
    border-bottom: 1px solid #e0e0e0;
}

.divider span {
    padding: 0 15px;
}

.social-login {
    display: flex;
    gap: 10px;
    margin-bottom: 25px;
}

.social-btn {
    flex: 1;
    padding: 12px;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    background: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    font-weight: 500;
    transition: all 0.3s;
}

.social-btn:hover {
    border-color: #714B67;
    background: #f9f9f9;
}

.btn-primary2 {
    border-radius: 8px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    border: none;
    transition: all 0.3s ease;
    height: 32px;
    line-height: 45px;
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 5px 15px rgba(102, 126, 234, 0.4);
}

.btn-primary2:hover {
    transform: translateY(-2px);
    box-shadow: 0 5px 15px rgba(102, 126, 234, 0.4);
}

.btn-danger {
    border-radius: 50px; /* more rounded corners */
    background: linear-gradient(135deg, #e53935 0%, #d32f2f 100%);
    border: none;
    transition: all 0.3s ease;
    color: #fff;
    padding: 8px 24px; /* reduced height and balanced width */
    font-size: 15px;
    line-height: 1.35;
}

.btn-danger:hover {
    transform: translateY(-2px);
    box-shadow: 0 5px 15px rgba(229, 57, 53, 0.4);
}

.d-flex.gap-3 {
    gap: 20px !important; /* ensures visible spacing between buttons */
}

.custom-btn {
    text-align: center;
    border-radius: 50px;
    padding: 8px 0; /* reduced height */
}

.btn-view {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 10px 20px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    text-decoration: none;
    border-radius: 8px;
    font-weight: 500;
    font-size: 13px;
    transition: all 0.3s ease;
    border: none;
    cursor: pointer;
}

.btn-view:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 20px rgba(102, 126, 234, 0.4);
}

.btn-view i {
    font-size: 14px;
}

.table-container {
    overflow-x: auto;
    padding: 0;
}

@media (max-width: 1024px) {
    .table-container {
        padding: 0 20px;
    }
}

.form-label {
    font-weight: 600;
    color: #2d3748;
    margin-bottom: 0.5rem;
}

.form-label i {
    color: #667eea;
}

.text-danger {
    color: #e53e3e !important;
}

#editor-container {
    height: 250px;
    border: 2px solid #e0e6ed;
    border-radius: 8px;
    background: white;
}

.ql-toolbar {
    border-top-left-radius: 8px;
    border-top-right-radius: 8px;
    border: none;
    border-bottom: 2px solid #e0e6ed;
}

.ql-container {
    border: none;
    font-size: 16px;
}

.card-header h5 {
    margin-bottom: 0.25rem;
}

.opacity-75 {
    opacity: 0.75;
}

.display-5 {
    font-size: 2.5rem;
    font-weight: 700;
}

.shadow-lg {
    box-shadow: 0 1rem 3rem rgba(0, 0, 0, .175) !important;
}

.rounded-lg {
    border-radius: 1rem !important;
}

.file-preview {
    margin-top: 1rem;
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.file-badge {
    background: #f0f4f8;
    padding: 0.5rem 1rem;
    border-radius: 20px;
    font-size: 0.875rem;
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
}

.file-badge i {
    color: #667eea;
}

section.section.dashboard-top {
    margin-top: 70px;
}

.ticketing-dashboard a {
    color: #000000;
    text-decoration: none;
}

.ticketing-dashboard a:hover {
    text-decoration: none !important;
}

/* Navbar Styles */
.navbar_custom {
    background: linear-gradient(135deg, #e3f2fd 0%, #bbdefb 100%);
    padding: 1rem 1.5rem;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
    display: flex;
    align-items: center;
}

.navbar-logo h3 {
    font-weight: 900;
    color: #1565c0;
    margin-bottom: 0.4rem;
}

.date-field {
    padding: 0.5rem 0.75rem;
    border: 1px solid #90caf9;
    border-radius: 6px;
    background: white;
    font-size: 0.875rem;
    transition: all 0.3s ease;
}

.date-field:focus {
    border-color: #667eea;
    box-shadow: 0 0 0 0.2rem rgba(102, 126, 234, 0.25);
    outline: none;
}

.btn_back {
    border-radius: 8px;
    font-weight: 600;
    transition: all 0.3s ease;
}

.btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 5px 15px rgba(0, 0, 0, 0.2);
}

/* Main Content */
.main-content {
    padding: 2rem 1.5rem;
}

.stats-grid {
    display: flex;
    flex-wrap: wrap; /* allows wrapping to next line if needed */
    gap: 24px; /* spacing between items */
    justify-content: flex-start; /* aligns items horizontally */
}

.stat-card {
    background: white;
    border-radius: 16px;
    padding: 20px;
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
    transition: all 0.3s ease;
    position: relative;
    overflow: hidden;
    height: 150px;
    width: 180px;
}

.custom-file-upload {
    position: relative;
    display: inline-block;
    font-size: 13px; /* default font size for the filename */
}

.stat-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 0;
    height: 100%;
    background: var(--accent-color);
    transition: width 0.3s ease;
    opacity: 0.2;
}

.stat-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
}

.stat-card:hover::before {
    width: 100%;
    opacity: 0.2;
}

.stat-card-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
    position: relative;
    z-index: 1;
}

.stat-info {
    flex: 1;
}

.stat-label {
    font-size: 14px;
    font-weight: 600;
    color: #64748b;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 8px;
}

.stat-value {
    font-size: 36px;
    font-weight: 700;
    color: #1e293b;
    line-height: 1;
    display: flex;
    align-items: baseline;
    gap: 8px;
}

.stat-trend {
    font-size: 14px;
    font-weight: 600;
    color: #10b981;
    display: inline-flex;
    align-items: center;
    gap: 4px;
    margin-top: 8px;
}

.stat-trend.down {
    color: #ef4444;
}

.logout-btn-1 {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: #ef4444;
    border: none;
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s;
    box-shadow: 0 4px 12px rgba(239, 68, 68, 0.3);
}

.logout-btn-1:hover {
    background: #dc2626;
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(239, 68, 68, 0.4);
}

.logout-btn-1 i {
    font-size: 16px;
}

.stat-icon-wrapper {
    width: 32px;
    height: 32px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--accent-color);
    position: relative;
    transition: all 0.3s ease;
}

.stat-card:hover .stat-icon-wrapper {
    transform: scale(1.1) rotate(5deg);
}

.stat-icon-wrapper::before {
    content: '';
    position: absolute;
    inset: 0;
    border-radius: 10px;
    background: inherit;
    opacity: 0.2;
    transform: scale(1.3);
}

.stat-icon-wrapper i {
    font-size: 18px;
    color: white;
    position: relative;
    z-index: 1;
}

/* Color variations */
.stat-card.orange {
    --accent-color: linear-gradient(135deg, #f97316 0%, #fb923c 100%);
}

.stat-card.blue {
    --accent-color: linear-gradient(135deg, #3b82f6 0%, #60a5fa 100%);
}

.stat-card.green {
    --accent-color: linear-gradient(135deg, #10b981 0%, #34d399 100%);
}

.stat-card.purple {
    --accent-color: linear-gradient(135deg, #8b5cf6 0%, #a78bfa 100%);
}

.stat-card.pink {
    --accent-color: linear-gradient(135deg, #ec4899 0%, #f472b6 100%);
}

.stat-card.red {
    --accent-color: linear-gradient(135deg, #f32828 0%, #f85b5b 100%);
}

.stat-card.yellow {
    --accent-color: linear-gradient(135deg, #f5be0b 0%, #fbf024 100%);
}

.stat-card.indigo {
    --accent-color: linear-gradient(135deg, #6366f1 0%, #818cf8 100%);
}

@media (max-width: 768px) {
    .stats-grid {
        grid-template-columns: 1fr;
    }

    .stat-value {
        font-size: 32px;
    }
}

.l-bg-orange {
    background: linear-gradient(135deg, #f093fb 0%, #f5576c 100%);
}

.l-bg-cyan {
    background: linear-gradient(135deg, #4facfe 0%, #00f2fe 100%);
}

.l-bg-green {
    background: linear-gradient(135deg, #43e97b 0%, #38f9d7 100%);
}

.l-bg-purple {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
}

.card-count {
    font-size: 2rem;
    font-weight: 900;
    color: #2d3748;
}

.stat-change {
    font-size: 0.875rem;
    padding: 0.25rem 0.5rem;
    border-radius: 6px;
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
}

.stat-up {
    background: #dcfce7;
    color: #15803d;
}

.stat-down {
    background: #fee2e2;
    color: #dc2626;
}

/* Donut Chart Card */
.chart-card {
    background: white;
    border-radius: 16px;
    padding: 2rem;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
    border: none;
}

.summary-btn {
    width: 100%;
    margin-bottom: 0.75rem;
    padding: 0.75rem 1rem;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    font-weight: 600;
    border: none;
    transition: all 0.3s ease;
}

.summary-btn:hover {
    transform: translateX(5px);
}

.badge-count {
    background: rgba(255, 255, 255, 0.3);
    padding: 0.25rem 0.75rem;
    border-radius: 20px;
    font-size: 1rem;
}

/* Table Card */
.table-card {
    background: white;
    border-radius: 16px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
    border: none;
    overflow: hidden;
}

.table-card .card-header {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    padding: 1.5rem;
    border: none;
}

table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
}

thead {
    background: #f8f9fa;
    position: sticky;
    top: 0;
    z-index: 10;
}

thead th {
    padding: 20px 16px;
    text-align: left;
    font-weight: 600;
    font-size: 13px;
    color: #64748b;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    border-bottom: 2px solid #e2e8f0;
}

thead th.text-center {
    text-align: center;
}

tbody tr {
    border-bottom: 1px solid #f1f5f9;
    transition: all 0.2s ease;
}

tbody tr:hover {
    background: #f8fafc;
    transform: translateX(4px);
}

tbody td {
    padding: 20px 16px;
    font-size: 14px;
    color: #334155;
    vertical-align: middle;
}

.priority-badge {
    padding: 0.35rem 0.75rem;
    border-radius: 20px;
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    display: inline-block;
}

.priority-high {
    background: linear-gradient(135deg, #f093fb 0%, #f5576c 100%);
    color: white;
}

.priority-medium {
    background: linear-gradient(135deg, #ffeaa7 0%, #fdcb6e 100%);
    color: #2d3748;
}

.priority-low {
    background: linear-gradient(135deg, #4facfe 0%, #00f2fe 100%);
    color: white;
}

.status-badge {
    padding: 0.5rem 1rem;
    border-radius: 20px;
    font-size: 0.8rem;
    font-weight: 600;
    display: inline-block;
}

.status-new {
    background: linear-gradient(135deg, #f093fb 0%, #f5576c 100%);
    color: white;
}

.status-progress {
    background: linear-gradient(135deg, #4facfe 0%, #00f2fe 100%);
    color: white;
}

.status-awaiting {
    background: linear-gradient(135deg, #ffeaa7 0%, #fdcb6e 100%);
    color: #2d3748;
}

.status-done {
    background: linear-gradient(135deg, #43e97b 0%, #38f9d7 100%);
    color: white;
}

/* Donut Chart */
.donut-chart {
    position: relative;
    width: 200px;
    height: 200px;
    margin: 0 auto;
}

.donut-segment {
    transition: all 0.3s ease;
}

.donut-center {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    text-align: center;
}

.donut-total {
    font-size: 2.5rem;
    font-weight: 900;
    color: #2d3748;
}

.donut-label {
    font-size: 0.875rem;
    color: #718096;
    font-weight: 600;
}

/* Responsive */
@media (max-width: 768px) {
    .navbar_custom {
        flex-direction: column;
        gap: 1rem;
    }

    .navbar_custom > div,
    .navbar_custom > ul {
        width: 100% !important;
        justify-content: center !important;
    }
}

a#hideSidebarButton {
    color: white;
}

.btn {
    font-size: 15px !important;
    font-weight: 500 !important;
}

.ticketing-dashboard .text-muted {
    color: #98a6ad !important;
}

table.dataTable td i {
    color: #3d3d3d !important;
}

.main-content {
    padding-left: 30px !important;
    padding-top: 20px !important;
    padding-bottom: 20px !important;
}

.navbar {
    left: 0 !important;
}

.navbar-logo {
    min-width: 300px;
}

ul.navbar-nav.navbar-right {
    display: flex;
    align-items: center;
}

.fw-bolder {
    font-weight: 900;
}

.card .card-body h6.text-muted {
    font-size: 14px !important;
}

.ticketing-dashboard h6 {
    font-weight: 800;
}

.card-count {
    font-size: 25px;
}

.card .card-type-3 .card-circle {
    height: 45px;
    width: 45px;
}

.card .card-type-3 .card-circle i {
    font-size: 20px !important;
}

.card .card-body p.mb-0.mt-3.text-muted.text-sm {
    display: flex;
    flex-direction: column;
}

.stage-chart canvas {
    top: -70px !important;
}

.date-text {
    color: #64748b;
    font-size: 13px;
    display: block;
    width: 100%;
    text-align: center;
}

.subject {
    font-weight: 500;
    color: #1e293b;
    display: block;
    width: 100%;
    text-align: center;
}

.badge {
    display: inline-block;
    padding: 6px 14px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

/* Severity Badges */
.badge-success {
    background: #d1fae5;
    color: #065f46;
    display: inline-block; /* allow width control */
    text-align: center;
}

.badge-primary {
    background: #dbeafe;
    color: #1e40af;
}

.badge-warning {
    background: #fef3c7;
    color: #92400e;
}

.badge-danger {
    background: #fee2e2;
    color: #991b1b;
}

/* Status Badges */
.status-new {
    background: #dbeafe;
    color: #1e40af;
    display: block;
    text-align: center;
}

.status-assigned {
    background: #e0e7ff;
    color: #4338ca;
    display: block;
    text-align: center;
}

.status-progress {
    background: #fef3c7;
    color: #92400e;
    display: block;
    text-align: center;
}

.status-hold {
    background: #e5e7eb;
    color: #374151;
    display: block;
    text-align: center;
}

.status-feedback {
    background: #f3f4f6;
    color: #6b7280;
    display: block;
    text-align: center;
}

.status-done {
    background: #d1fae5;
    color: #065f46;
    display: block;
    text-align: center;
}

.status-closed {
    background: #e5e7eb;
    color: #374151;
    display: block;
    text-align: center;
}

.status-cancelled {
    background: #fee2e2;
    color: #991b1b;
    display: block;
    text-align: center;
}

.status-claimed {
    background: #e0e7ff;
    color: #4338ca;
    display: block;
    text-align: center;
}

.status-claim-request {
    background: #f3f4f6;
    color: #6b7280;
    display: block;
    text-align: center;
}

.assigned-user {
    align-items: center;
    gap: 8px;
    display: block;
    width: 100%;
    text-align: center;
}

.card-body.stage-chart {
    height: 290px;
    padding-top: 25px;
}

tr.new {
    background: #f2f6fc !important;
}

tr.new a {
    font-weight: 900;
}

table#table-2 tr {
    border-bottom: 1px solid #e1e1e1;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.success-icon {
    width: 80px;
    height: 80px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 30px;
    animation: scaleIn 0.5s ease-out 0.2s both;
}

@keyframes scaleIn {
    from {
        transform: scale(0);
    }
    to {
        transform: scale(1);
    }
}

h1 {
    font-size: 32px;
    color: #2d3748;
    margin-bottom: 16px;
    font-weight: 700;
}

p {
    font-size: 16px;
    color: #718096;
    line-height: 1.6;
    margin-bottom: 40px;
}

.home-button {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    border: none;
    padding: 16px 48px;
    font-size: 16px;
    font-weight: 600;
    border-radius: 8px;
    cursor: pointer;
    transition: transform 0.2s, box-shadow 0.2s;
    text-decoration: none;
    display: inline-block;
}

.home-button:hover {
    transform: translateY(-2px);
    box-shadow: 0 10px 25px rgba(102, 126, 234, 0.4);
}

.home-button:active {
    transform: translateY(0);
}

.ticket-id {
    display: block; /* make it block-level so width works */
    width: 100%; /* take full width of parent */
    margin-bottom: 30px;
    font-weight: 600;
    color: #667eea;
    font-family: 'Courier New', monospace;
    text-align: center; /* center text inside block */
    box-sizing: border-box; /* include padding in width */
}

/* Success states - Green */
.badge.status-done,
.badge.status-closed,
.badge.status-claimed {
    background-color: #28a745;
    color: white;
    display: inline-block; /* allow width control */
    padding: 6px 20px; /* space inside the badge */
    text-align: center; /* center text inside badge */
    margin: 0 auto; /* center the badge itself */
    border-radius: 12px; /* optional rounded corners */
}

/* Info states - Blue */
.badge.status-new,
.badge.status-assigned {
    background-color: #17a2b8;
    color: white;
    display: inline-block; /* allow width control */
    padding: 6px 20px; /* space inside the badge */
    text-align: center; /* center text inside badge */
    margin: 0 auto; /* center the badge itself */
    border-radius: 12px; /* optional rounded corners */
}

/* Warning states - Orange/Yellow */
.badge.status-in-progress,
.badge.status-claim-request,
.badge.status-feedback {
    background-color: #ffc107;
    color: #212529;
    display: inline-block; /* allow width control */
    padding: 6px 20px; /* space inside the badge */
    text-align: center; /* center text inside badge */
    margin: 0 auto; /* center the badge itself */
    border-radius: 12px; /* optional rounded corners */
}

/* Neutral states - Gray */
.badge.status-on-hold {
    background-color: #6c757d;
    color: white;
    display: inline-block; /* allow width control */
    padding: 6px 20px; /* space inside the badge */
    text-align: center; /* center text inside badge */
    margin: 0 auto; /* center the badge itself */
    border-radius: 12px; /* optional rounded corners */
}

/* Danger states - Red */
.badge.status-cancelled {
    background-color: #dc3545;
    color: white;
    display: inline-block; /* allow width control */
    padding: 6px 20px; /* space inside the badge */
    text-align: center; /* center text inside badge */
    margin: 0 auto; /* center the badge itself */
    border-radius: 12px; /* optional rounded corners */
}

/* Other - Mute */
.badge.badge-severity-other {
    background-color: #4e5053;
    color: white;
    display: block;
    text-align: center;
}

/* Low - Green */
.badge.badge-severity-low {
    background-color: #28a745;
    color: white;
    display: block;
    text-align: center;
}

/* Medium - Yellow/Orange */
.badge.badge-severity-medium {
    background-color: #ffc107;
    color: #212529;
    display: block;
    text-align: center;
}

/* High - Orange/Dark Orange */
.badge.badge-severity-high {
    background-color: #fd7e14;
    color: white;
    display: block;
    text-align: center;
}

/* Very High - Red */
.badge.badge-severity-very-high {
    background-color: #dc3545;
    color: white;
    display: block;
    text-align: center;
}

.ticket-id strong {
    color: #4a5568;
    font-size: 14px;
    display: block;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.ticket-id span {
    color: #667eea;
    font-size: 24px;
    font-weight: 700;
    font-family: 'Courier New', monospace;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

.body2 {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 20px;
}

.container2 {
    background: white;
    border-radius: 16px;
    padding: 60px 40px;
    max-width: 500px;
    width: 100%;
    text-align: center;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.3);
    animation: slideUp 0.5s ease-out;
}

.badge.badge-success.badge-shadow.hign {
    background-color: #fc544b;
}

.badge.badge-success.badge-shadow.medium {
    background-color: #54ca68;
}

.badge.badge-success.badge-shadow.low {
    background-color: #6777ef;
}

.new td {
    font-weight: bold;
}

.settingSidebar-body.ps-container.ps-theme-default h6 {
    font-weight: 800;
}

.settingSidebar-body.ps-container.ps-theme-default {
    font-size: 15px;
}

span.link {
    color: #fc544b;
    font-weight: bold;
}

.total-sumury button.btn {
    width: 100%;
}

.settingSidebar .settingSidebar-body .fade.show.active {
    overflow: hidden;
}

.card-body.stage-chart button {
    padding-left: 0 !important;
    padding-right: 0 !important;
}

.card-body.stage-chart .btn .badge {
    margin-left: 0 !important;
}

.badge.badge-new {
    background-color: #fc544b;
    color: white;
}

a#hideSidebarButton:hover {
    color: white;
}

.swal-title {
    padding: 0 !important;
}

.ticket-view .theme-setting-options img {
    width: 100%;
    height: 100%;
    object-fit: contain;
    object-position: left;
}

.setting-panel-header {
    font-weight: 900;
    font-size: larger;
    padding: 15px;
    background: #e9ecef;
}

.selectgroup.selectgroup-pills.sidebar-color img {
    width: 100%;
    object-fit: cover;
}

ul.list-group.ticket-list li {
    border-left: none !important;
    border-right: none !important;
    border-top: 1px solid rgba(0, 0, 0, .125) !important;
    border-radius: 0 !important;
}

ul.list-group.ticket-list li.new {
    background: #f2f6fc !important;
}

ul.list-group.ticket-list li span.ticket-name {
    font-size: 13px !important;
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-line-clamp: 1;
    -webkit-box-orient: vertical;

}

ul.list-group.ticket-list li.new span.ticket-name {
    font-weight: 900;
}

ol.breadcrumb .setting-panel-header {
    background: #f9f9f9 !important;
    padding: 0.8rem 15px !important;
}

ul.list-group.ticket-list, .settingSidebar-body.ps-container.ps-theme-default .ticket-details {
    height: calc(100vh - 10px);
    overflow-y: auto;
    overflow-x: hidden;
}

.row.ticket-details {
    height: auto;
    padding: 20px;
    overflow-y: auto;
    overflow-x: hidden;
}

.settingSidebar .rt-sidebar-last-ele {
    padding-bottom: 100px !important;
}

@media only screen and (min-width: 600px) {
    .settingSidebar {
        width: 480px !important;
        right: -480px;
    }

    .swal-modal {
        width: 750px !important;
    }

    .ck-rounded-corners .ck.ck-editor__main > .ck-editor__editable, .ck.ck-editor__main > .ck-editor__editable.ck-rounded-corners {
        min-height: 220px !important;
    }

}

@media only screen and (max-width: 600px) {
    .ticket-list-hide {
        display: none;
    }

    .settingSidebar {
        top: 120px;
    }

    nav.navbar.navbar-expand-lg.main-navbar.sticky {
        height: 120px;
    }

    ul.navbar-nav.navbar-right {
        width: 100%;
        display: flex;
        justify-content: end;
    }

    .main-content {
        padding-top: 150px !important;
    }

    .graph-total .col-xl-6.col-lg-6.col-6 {
        flex: 0 0 100%;
        max-width: 100%;
    }

    .stage-chart canvas {
        top: 0px !important;
    }

    div#echart_donut {
        height: 120px;
    }

    .card-body.stage-chart {
        height: 300px;
    }

    .settingSidebar .rt-sidebar-last-ele {
        padding-bottom: 100px !important;
    }

    .settingSidebar .settingSidebar-body .mt-4.mb-4.p-3.align-center.rt-sidebar-last-ele {
        margin-top: 1rem !important;
    }
}

/* ===== Scrollbar CSS ===== */
/* Firefox */
ul.list-group.ticket-list, .row.ticket-details {
    scrollbar-width: thin;
    scrollbar-color: #ededed #ffffff;
}

/* Chrome, Edge, and Safari */
ul.list-group.ticket-list::-webkit-scrollbar, .row.ticket-details::-webkit-scrollbar {
    width: 16px;
}

ul.list-group.ticket-list::-webkit-scrollbar-track, .row.ticket-details::-webkit-scrollbar-track {
    background: #ffffff;
}

ul.list-group.ticket-list::-webkit-scrollbar-thumb, .row.ticket-details::-webkit-scrollbar-thumb {
    background-color: #ededed;
    border-radius: 10px;
    border: 3px solid #ffffff;
}

/* Modal Styles */
.modal-overlay {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
    z-index: 1000;
    justify-content: center;
    align-items: center;
    animation: fadeIn 0.3s;
}

.modal-overlay.active {
    display: flex;
}

.modal2 {
    background: white;
    border-radius: 12px;
    padding: 2rem;
    max-width: 400px;
    width: 90%;
    height: 280px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.2);
    animation: slideUp 0.3s;
}

.modal-header {
    display: flex;
    align-items: center;
    gap: 1rem;
    margin-bottom: 1rem;
}

.modal-icon {
    width: 50px;
    height: 50px;
    border-radius: 50%;
    background: #fff3e0;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ff9800;
    font-size: 24px;
}

.modal {
    display: none;
    position: fixed;
    z-index: 1;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    overflow: auto;
    background-color: rgba(0, 0, 0, 0.8);
    padding-top: 40px;
}

.modal-content {
    margin: auto;
    display: block;
    width: 80%;
    max-width: 700px;
}

.close {
    position: absolute;
    top: 15px;
    right: 35px;
    color: #f1f1f1;
    font-size: 30px;
    font-weight: bold;
    cursor: pointer;
}

.close:hover,
.close:focus {
    color: #bbb;
    text-decoration: none;
    cursor: pointer;
}

.modal h2 {
    color: #424242;
    font-size: 20px;
    margin: 0;
}

.modal p {
    color: #666;
    margin-bottom: 1.5rem;
    line-height: 1.5;
}

.modal-actions {
    display: flex;
    gap: 1rem;
    justify-content: flex-end;
}

.modal-btn {
    padding: 0.75rem 1.5rem;
    border-radius: 6px;
    border: none;
    cursor: pointer;
    font-weight: 600;
    font-size: 14px;
    transition: all 0.3s;
}

.modal-btn-cancel {
    background: #e0e0e0;
    color: #424242;
}

.modal-btn-cancel:hover {
    background: #bdbdbd;
}

.modal-btn-confirm {
    background: #f44336;
    color: white;
}

.modal-btn-confirm:hover {
    background: #d32f2f;
}

@keyframes fadeIn {
    from {
        opacity: 0;
    }
    to {
        opacity: 1;
    }
}

@keyframes slideUp {
    from {
        transform: translateY(20px);
        opacity: 0;
    }
    to {
        transform: translateY(0);
        opacity: 1;
    }
}

.alert {
    padding: 16px 20px;
    border-radius: 8px;
    margin-bottom: 16px;
    border: 1px solid;
    font-size: 14px;
    line-height: 1.5;
    animation: slideIn 0.3s ease-out;
}

.alert-content {
    display: flex;
    align-items: center;
    gap: 12px;
}

.alert-icon {
    width: 24px;
    height: 24px;
    flex-shrink: 0;
}

.alert-message {
    flex: 1;
}

.alert-danger {
    background-color: #fee;
    border-color: #fcc;
    color: #c33;
}

.alert-danger .alert-icon {
    stroke: #c33;
}

.alert-success {
    background-color: #efe;
    border-color: #cfc;
    color: #3c3;
}

.alert-success .alert-icon {
    stroke: #3c3;
}

@keyframes slideIn {
    from {
        opacity: 0;
        transform: translateY(-10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/*# sourceMappingURL=custom.css.map */
